When we have the chance meet our customers face to face attending events like the FPA Experience, we find many of our customers just want to stop by, say hi, and pay a compliment to our support team. It’s essential to have a helpful support team behind you when you find yourself in a number crunch, a modeling conundrum, or just have a straightforward question while using your financial planning software.
We really appreciate our support team, and we love the fact that our great customers take time to share their appreciation too! Below are 10 quotes shared by our customers about Money Tree’s support:
- “The fact that you guys have this service is a wonderful thing.” Curt K.
- “You could have the best product in the world but without good support its nothing… you guys are very helpful and right there for me. Everyone I have talked to has been great.” Stan R.
- “It’s so easy to call you guys and the problems solved! It will you 30 seconds when it might take me hours to figure out.” Darleen S.
- “You-all get an A++ for support.” Karl B.
- “Your service is really good. We are able to get a quick answer when we call and we don’t ever have a long wait to get someone on the phone – it’s great!” William R.
- “I know when I call you guys are always going to be really helpful!” Mark E.
- “Your people really do a great job! I just want to complement you all the time!” Charles P.
- “You guys always answer the phone and I get to talk to a real person right away. You do a great job.” Dawn M.
- “I am evaluating the program and what has impressed me the most is the support!” Cecil G.
- “I can’t get over your awesome support. I have come to expect to be on hold for 20 minutes just to talk to someone and you guys answer right away!” Elizabeth P.